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Customer-Facing Businesses - Retail Stores and Restaurants

Customers quickly judge the quality of your products, services and brand by the appearance and smell of your facility - especially your restrooms. Attention to detail is essential.

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The Relationship between Brand Experience and Cleaning

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Customer-facing environments provide a host of surfaces where illness-causing germs can linger, increasing the risk of transmission to the next employee or customer who touches them. Poor hand-washing by staff members and customers can easily spread germs from restrooms to other areas such as displays, products, surfaces and check-out counters. Employee break rooms, computers and terminals, door handles, telephones, and other high-touch surfaces harbor the most germs. Identifying and properly cleaning these high-contaminate areas through a hygienic cleaning program provides a safer environment for customers, while also helping to reduce workplace illness and employee absenteeism.

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Coverall Franchisees provide commercial cleaning services to retail stores, banks, car dealerships, shopping centers, hospitality, quick service and full service restaurants, and other customer-facing businesses. With Coverall's Health-Based Cleaning System Program, your business will not only look clean and smell clean — it will actually be a cleaner, healthier place for everyone.

How Customer-Facing Businesses are Cleaned

Studies show that using an effective surface disinfecting and cleaning protocol can reduce absenteeism in an organization by as much as 50% — good news to retail facilities where scheduling and staffing are critically important to daily operation.

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Hygienic cleaning is a combination of using the right techniques and the correct tools to remove soils and germs. For example the Coverall Program uses color-coded microfiber for surface cleaning, which is 99% more effective than traditional cloth at capturing and removing soil and germs. To reduce cross-contamination from one facility area to the next, microfiber cloths should be color-coded, with specific color cloths designated for use only in specific areas of the facility.

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Another important tool in a hygienic cleaning program is the use of multi-filtration, HEPA backpack vacuums that are 70% more productive as compared to traditional push vacuums. They also improve indoor air quality by filtering dust, dirt, allergens and germs down to 0.3 microns.

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On behalf of its franchisees, Coverall will walk through your business with you to create a customized cleaning schedule based on your needs and budget. We will ask good questions to understand what is most important to you so that the cleaning consistently meets your expectations.

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The Coverall Health-Based Cleaning System Program:

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• Removes 99.97% of bacteria, allergens and dust (to .3 microns) from the air
• Prevents the spread of bacteria from one area to another
• Uses the most efficient tools and techniques available
• Is environmentally responsible and recognizably "green"
• Is delivered consistently and is priced competitively
   

Services are delivered by trained and certified Coverall Franchisees and their employees who get to know you, your cleaning needs and your facility.